Gallery Care Terms of Service

1. Who provides the app

Gallery Care is provided by DEEP FOREST LAB PTE. LTD., Singapore (“we”, “us”). Contact support@deepforestlab.com for product, subscription or account help. Our Privacy Policy explains how information is handled.

Gallery Care is intended for people aged 18 and over. These terms describe the service and apply alongside the terms of the store through which you obtain the app.

For iOS, Apple’s standard Licensed Application End User License Agreement governs the app licence. For Android, we permit you to install and use Gallery Care on devices you own or control, subject to these terms and the applicable Google Play terms. Applicable third-party and open-source licences remain in effect.

2. You control your photos

Cleaner provides on-device suggestions for your review. You choose which photos to keep, move to Trash or add to Vault. Suggestions do not guarantee that a photo is unwanted, low-quality or sensitive. Review your selection before confirming.

Phone-photo actions follow the platform’s confirmation and recovery mechanisms where supported. Deleting a photo from Vault is a separate action and can permanently remove that Vault copy. Adding a photo to Vault does not automatically remove its phone original.

You retain your rights to your photos. Using Gallery Care does not give us permission to publish your photos or use them for advertising or model training.

3. Vault storage and recovery

Vault photos, the encrypted catalogue and usable decryption keys stay on the phone where the Vault is created. Normal access uses local biometric protection.

Gallery Care does not provide cloud photo backup, server-held key recovery or automatic photo synchronisation between phones. Signing in again does not restore a lost local Vault. Before removing a Vault, uninstalling the app or replacing a phone, return photos you want to keep to the gallery and preserve a separate copy.

These storage limitations explain how the product works. They do not exclude any responsibility or remedy that cannot lawfully be excluded.

4. Free features and Vault subscriptions

Cleaner is free and does not require a Gallery Care account. Creating a Vault and importing photos require an active subscription. After subscription expiry, existing Vault photos remain available for biometric access, viewing, export and deletion.

A subscription belongs to your Gallery Care account and can cover its Vaults on different phones. Each phone has one local Vault with its own photos and keys. Sign in to the same Gallery Care account to use its subscription; Google and Apple sign-ins are not automatically merged.

Account setup, purchases and certain account-management actions need an internet connection. Ordinary local biometric entry does not require a fresh online ownership or subscription check.

5. Prices, trials and renewal

Monthly and annual subscriptions are offered through Google Play or Apple. The paywall and store checkout show the applicable local price, billing period and offer. An eligible 14-day introductory trial may be available; the store determines eligibility. Review the final checkout terms before confirming.

Subscriptions renew automatically unless cancelled. A trial that renews into a paid subscription is charged according to the terms shown at checkout. The purchasing store handles payment and any applicable price-change notices or agreement.

6. Cancellation, refunds and restoration

Use Settings → Manage Subscription or the purchasing store’s subscription controls to manage or cancel your plan. The store shows your next charge, cancellation deadline or expiry date. Cancellation stops future renewal according to those terms; it does not by itself delete your Vault.

Request a refund through the purchasing store’s process, or contact us for help. Your applicable statutory cancellation and refund rights remain available. These terms do not impose a separate “no refunds” rule.

Use Settings → Restore Purchases to check an existing subscription, with the relevant Gallery Care and purchasing store accounts. If a purchase or restoration does not work, contact support; do not make another purchase solely to resolve an error.

7. Removing an account or the app

Follow our account-deletion instructions to remove your Gallery Care account. Ownership verification and any required local Vault cleanup still apply. Email starts a request; it does not authorise deletion without those checks.

Deleting an account, removing a Vault or uninstalling Gallery Care does not cancel a store subscription. Manage the subscription separately through Google Play or Apple.

8. Your consumer rights

Nothing in these terms limits consumer guarantees, cancellation rights, remedies or other rights that applicable law does not allow us to exclude. This includes applicable Australian and New Zealand consumer protections. Store procedures do not remove those rights.

If a provision conflicts with a mandatory protection that applies to you, that protection takes priority. Contact us about a product problem or complaint so we can help with the appropriate remedy.

9. Support and updates

See Support for permissions, subscriptions and local-storage help. App and plan availability depends on the store and region; our download section explains the available routes.

Revised terms will be published on this page with an updated date. Where the law or store rules require notice or agreement to a change, those requirements apply.